Specialty Insurance Online: A better insurance solution!

Our mission is to provide the best insurance coverage available at reasonable prices. We also offer the best service and systems for your insurance related needs before, during, and ESPECIALLY after an accident.

Experience the difference, and call us today at 888-467-4639.

Q: How do I sign up to sell the products offered by Specialty Insurance Online?

A: Simply click here to fill out our specialty insurance wholesale producer application. We will send you, via email, a contract, W-9, and EFT form. Depending on your state and the products you are interested in, we may also send you a disclaimer about consumer reports and a fact finder sheet. You will need to complete these forms and return them to us by fax at 928-213-8476, by scanned email at info@specialtyinsonline.com, or by mail at 121 E Birch St, STE 207, Flagstaff, AZ 86001. Upon receiving these we will activate you in our systems and will call for training.

Q: How do I log into the Specialty Insurance Agent area?

A:Simply enter your username and password into the sign-in area. These will be provided to you upon completion of the application process. Please note that the username and password is case sensitive. If you are unable to log in, please verify that the capitalizations are correct.

Q: In what states does Specialty Insurance Online operate?

A: Our Specialty Insurance Markets are located in all 49 states and the District of Columbia. We are unable to provide any service to agents in Hawaii.

Q: What Specialty Insurance products can I sell?

A: Although most of our Specialty Insurance Wholesale products are available nationwide, there are a few exceptions. If you have questions about the availability of a particular product in your state, please contact us at 888-467-4639 or by email. To see a full listing of Specialty Insurance Online product offerings, please click here.

Q: What commission can I earn as a Specialty Insurance Broker?

A: Each of the products varies in commission and fee structure. The commission can be from 10% to 30% depending on your location and current production for that Specialty Insurance Wholesale product. If you do have a current book of production, be sure to disclose that information to your IIG representative. Agents who can roll a book or who can provide immediate production are eligible for a higher commission rate than those that cannot provide significant immediate production.

Q: What Specialty Insurance Markets would Specialty Insurance Online make available to me?

A: Like our product offering, the markets we can make available to our producers varies by state. If you have questions about the availability of a particular market in your state, please contact us at 888-467-4639 or by email. To see a full listing of Specialty Insurance Markets, please click here.

Frequently Asked Questions on Website Functionality

Q: What if I do not understand questions in the application fields?

A: As you are completing our applications, if you have questions about what to enter in the field, please click on the “?” button on the right of each field. This will open a window with details regarding the particular application field inputs.

Q: I have questions about what is covered and the differences between the various insurance companies.

A: With the broad range of products we offer, your coverages may vary based on your individual insurance needs. For a more detailed explanation of your specific coverages please click the "Explain" button on the quote results page.

Q: I had trouble printing my policy, I need to cancel my coverage, I need to buy another policy, or I did not receive a confirmation email?

A: When you purchase from us, we email you the following items:
A receipt, the declaration page, and the terms and conditions of the policy along with a link and a user ID and Password that allows you to retrieve these items. By following this link you may log back into the site to perform the following functions with the username and password we emailed you upon purchase:

• Download and reprint your policy
  
  
• Cancel/Void your policy
  
  
• Request a new policy from previously issued policy information

If you did not receive your confirmation email, or need to contact us for any reason, please contact us by e-mail or call 1-888-467-4639 from 7am to 5:30 pm MST.

Agent & Distributor Questions on Website Functionality

Q: How do I void a policy?

A: When you visit our reports area, you can search by policy number, last name, date policy issued, or effective date. Once you locate the policy you would like to void, simply click the “void” button. You will need to input your name and reason for cancellation in the space provided for. A processing fee may apply. Note: Policies are nonrefundable after the effective date of coverage.

Q: How do I retrieve a previously issued policy?

A: When you visit our reports area, you can search by policy number, last name, date policy issued, or effective date. Once you locate the policy you would like to retrieve, simply click the “details” button. This will allow you to retrieve, reprint, or download and email your customer the policy in pdf format.

Q: How do I handle changes to a policy?

A: When you visit our reports area, you can search by policy number, last name, date policy issued, or effective date. Once you locate the policy you would like to change, simply click the “edit” button. If it is a non-premium bearing change, such as updating a VIN or lienholder information, you will be able to update the declaration page and reprint or email the updated page to your client. For premium bearing changes such as adding values, changing effective dates, increasing the number of days, please contact us with the policy number and specific change requested.

Q: When do I receive my commissions?

A: Each time a policy is sold from your website, you receive an email confirmation from us. On the 15th of the month following the sales month, we issue commission checks for all of the policies issued in the prior month. We can also directly deposit these commissions into your account.

Q: My customer has previously bought a policy on the site. Is there an easy way to issue a new policy without re-inputting all the data?

A: When you visit our reports area, you can search by policy number, last name, date policy issued, or effective date. Once you locate your customer's policy, simply click the “Ceate new quote/policy using this information” button. Make sure to update the dates, verify the vehicle, and all other data before continuing to the Quote Results Page.